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Taking Table Orders & Payment (Tabs)

This guide provides step-by-step instructions on creating and managing table orders in the NOQ EPOS/Lite app. Follow these instructions to create new table orders, save them to tabs, and amend existing orders as needed.

Creating an Order

  1. Start an Order:

    • Select Counter from the top drop down list to begin the order.
    • Select items from the menu to add them to the order.
  2. Save to a Tab:

    • After selecting items, click View Cart then click Save to Tab at the bottom of the screen.

    • Choose a saving option for your tab:

      • Save to Counter Tabs: Name the tab as needed.
      • Merge with Saved Tabs: Combine the current order with an existing counter tab.
      • Save to Floor Table: Save the order to an available floor table.
      • Merge with Floor Table: Merge with an existing tab for a table that is open.
  3. Alternatively, start an order by selecting an available table first:

    • Select Tabs from the drop down list at the top of the screen.
    • Select the Table Map to locate the table (on tablets) or select an available table from the list (on terminal or phone app).

    • Add Guest Name and Guest Number then click Open.

  4. Add Items to the Tab:

    • Click Add Item to add items to the tab.
    • Once the order has been taken, click View Cart to return to cart info where you can click Send to Printers to send the order to the kitchen
    • If you need to add more items later, you can return to the tab by selecting Tabs from the drop down list at the top of the screen to find your table then click Add Item.
  5. Editing and Managing Tabs:

    • For additional options, click Edit to:
      • Move the order to an empty table.
      • Merge with another open table.
      • Delete the tab.
    • To exit the popup, click the X in the top-right corner.
  6. Taking Payment
    • Select tabs from the drop down at the top of the screen
    • Find the table to be charged
    • Click onto it then press Charge
    • Select Payment Type then click Add Payment then click Done.

This guide covers all essential steps for creating and amending table orders in the NOQ system, helping ensure efficient table management during service.

🚨Tab won't close?🚨If a tab fails to clear once paid, simply click on the tab to reopen it then click done.