1. Launch the App & Enable Keypad
- Open the NOQ EPOS/Lite app.
- Click on Device Settings > Functional Settings.
- Under Terminal Settings, ensure Keypad is enabled.
- Under Payment Types Keypad, ensure the accepted payment types are enabled.
- Click the back arrow to return to the Pin Screen.
- Enter your PIN or tap Skip (if set up) to proceed to the main menu.
- Select Keypad from the top DDL (it may default to Counter).
2. Taking Payments
- Enter the amount due for the transaction.
- Choose the preferred payment method by selecting either Cash or Card.
- Include a note if needed for additional context or instructions.
- Press the Charge button to process the payment.
3. Send Receipts to Customer or Refund
- Click on the Previous Order icon or button.
- To process a refund, click on the Refund option. Please note that itemized refunds are not available for transactions made using the keypad.
- Select the Email option to send a receipt directly to the customer.
- Select the Print option to either send the order to the kitchen or to print a receipt for the customer.
