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How to Take Counter Orders & Payment

Follow these steps to efficiently process transactions on the NOQ EPOS/Lite app.

1. Launch the App

  • Open the NOQ EPOS/Lite app.
  • Enter your PIN or tap Skip (if set up) to proceed to the main menu.
  • Click the three lines, then Terminal to ensure you can view you menu.
  • Select Counter from the top DDL
  • Select your Menu from the second DDL

2. Add Items to the Cart

  • Select item(s) from the menu to add them to the Cart.

    item select - mojito
  • To adjust item quantities, tap View Cart then tap the quantity number. To remove items, tap the Bin icon to remove items individually. Use the large Bin icon to clear the entire cart.

    tender basket cart amount and delete 2.0

💡Did you know?💡

In Device Settings > Functional Settings, you can enable Super Quick Checkout, which displays Card and Cash buttons immediately after adding an item, allowing instant payment and skipping the subsequent steps. For more details, refer to our [Functional Settings guides]

3. Select 'Eat In' or 'Take Away' at the top of the Checkout Screen

  • Not available on EPOS Lite

4. Apply Discounts or Vouchers

  • For quick discounts (e.g., Staff Discount), tap the relevant button in the cart.

    disco 1

  • To add custom discounts, tap Add Discount and enter the discount amount and type.

    Disco 3
  • To redeem vouchers, click Redeem Voucher and scan the QR code or enter the voucher code. Note: Vouchers cannot be redeemed in offline mode.

    voucher scan voucher

4. Select Payment Type

  • Tap Card or Cash to initiate payment.

    select tender type payemtn

  • For card transactions, a Green Tick confirms payment success, while a Red Cross indicates failure.

Once you have taken an order and returned to the menu, the note pad icon at the top of the screen will allow you to view the order you just took. This screen will enable to you Refund the order, Email the customer a receipt, Print receipt and send the order to the KDS.