How to View Reports on the NOQ Backend Portal

To view reports, please visit the NOQ Backend Portal and sign in.

Sales Summary Reports (Internal Stores)

Navigation: Access the Sales Summary for Internal Stores by following this path: Reporting > Sales > Sales Summary > Stores.

1. Select the Store Name.
2. Choose a Time Frame (Hour, Day, Week, Month, Year, or Custom).
3. Select the Time Frame Period.
4. Click Generate.

Filters: Reports can be filtered by Service Type (e.g., counter, online, table) and by Devices.

Report Types:

• Sales Summary
  • Breakdown of Product Sales, Net and Gross Sales, Fees, and Payouts.
  • Includes a comparison tool for previous periods.

• Other Summaries
  • Breakdown of additional sales reports such as Discounts Used, Tax Summary, Refund Summary, and more.

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Sales Summary Reports (Sites)

Navigate to the Sales Summary for External Stores by following the pathway: Reporting > Sales > Sales Summary > Sites.

1. Select the Site Name.
2. Choose a Time Frame (Hour, Day, Week, Month, Year, or Custom).
3. Select the Time Frame Period.
4. Click Generate.

Filters: Reports can be filtered by Zone, Store Type (Owner or External), Store Name, and Service Type.

Report Types:

• Sales Summary
  • Breakdown of Product Sales, Net and Gross Sales, Fees, Payouts, and External Store Deductions and Adjustments.
    

• Other Summaries
  • Breakdown of additional sales reports such as Discounts Used, Tax Summary, Refund Summary, and more.

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Sales Summary Reports (Invited Sites)

Navigate to the Sales Summary for External Stores by following the pathway: Reporting > Sales > Sales Summary > Invited Sites.

1. Select the Site Name.
2. Choose a Time Frame (Hour, Day, Week, Month, Year, or Custom).
3. Select the Time Frame Period.
4. Click Generate.

Filters: Reports can be filtered by Store Name, and Service Type.

• Download PDF will download an overview of the current screen

Report Types:

• Sales Summary
  • Breakdown of Product Sales, Net and Gross Sales, Fees, Payouts, and External Store Deductions and Adjustments.
    
  • Export CSV Transactions will export a detailed breakdown of each row.

• Other Summaries
  • Breakdown of additional sales reports such as Discounts Used, Tax Summary, Refund Summary, and more.

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Product Reports

Navigate to the Product Reports section by following this pathway: Reporting > Sales > Products.

1. Select the Type of product.
2. Select the Stock Location.
3. Choose a Time Frame.
4. Click Generate.

Report Types:

• Summary Product Sales
  • Provides a full list of products sold and associated sales data.
    
• Product Statistics
  • Breakdown of product sales, quantities, and portfolio share compared to other items.
    
• Product Trends
  • Sales trajectory by Stock Categories and Time Frame.
    
• Advanced Product Report
  • Compare product sales against previous months.
    

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Payout Reports

To access Payout Reports, follow this navigation path: Reporting > Fees and Payouts > Payouts.

1. Select the Account ID.
2. Click Generate.

Report Types:

• Pending Payout
  • Details of pending payouts by balance accounts.
    
• Payout Trends
  • View payout trends based on the selected time frame, including trends by balance accounts.
    
• Transactions
  • Generate transaction data for each balance account, with filters for transaction types and refunds.
    

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