Assigning Printer/KDS To Items & Menu Items
If you're using Printers and/or a KDS to manage orders, you must assign them to your items for proper functionality. This guide will walk you through the step-by-step process of assigning Printers/KDS to ensure your orders are routed correctly.
Step 1: Access the Assign Printer/KDS Screen
- Log in to the NOQ Backend Portal.
- Navigate to Stores > Your Store Name✏️ > Assign Printer/KDS.
Step 2: Assign Printers and KDS to Items
The Assign Printer/KDS screen displays all created items.
- Depending on your setup, you may see either Printer or KDS Group and KDS, or all.
- Important: Each item must be assigned a Printer (or a KDS, if available) for it to appear on the PWA and EPOS Counter menus.
Assigning Printers and KDS
- Go through each item and select the appropriate Printer and KDS.
- If you have multiple Printers or KDS, choose the correct one for each item.
- To save time, assign Printers/KDS at the category level—all items in that category will inherit the settings.
- Click Save to confirm your selections.
Saving to Menus
- After saving, a pop-up will appear, allowing you to apply these settings to your menus.
- If menus should use the same Printer/KDS setup, select the relevant checkboxes to then click Update to apply the settings across all menus.
- If different service types (e.g., Online vs. Counter orders) require different Printers/KDS, leave the checkboxes unticked and configure them separately on the Assign Menu page.
- Example: If Online orders should be sent to a different Printer/KDS than Counter orders, you should configure them individually on the Assign Printer/KDS to Menu Items page.
Step 3: Access the Assign Printer/KDS to Menu Items Screen

- Navigate to Stores > Your Store Name > Assign Menus.
- Click Edit ✏️ on the Service Type row you wish to edit.
- Click Assign Printers and KDS to Menu Items on the menu you wish to edit.
Step 4: Assign Printers and KDS to Menu Items
- If you applied your Printer/KDS item settings to your menu in Step 2, this step may already be completed.
- However, if you need different Printers/KDS for a specific Service Type, specify them here.
- Important: Each menu item must be assigned a Printer (or a KDS, if available) for it to appear on the PWA and EPOS Counter menus.
Assigning Printers and KDS for Menu Items
- Go through each menu item and select the appropriate Printer and KDS.
- If you have multiple Printers or KDS, choose the correct one for each item.
- To save time, assign Printers/KDS at the category level—all items in that category will inherit the settings.
- Click Save to confirm your selections.
Final Step: Refresh the NOQ EPOS App
Once you have finished assigning Printers and KDS to Items and Menu Items, refresh the NOQ EPOS app to apply your updated settings.